September Monthly News 🌮

Check out our monthly newsletter to stay up to date on promotions and everything you need to know about Félix Pago.

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Verify identity

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Unlock higher money transfer limits! Verify your identity in minutes and extend your limit to send up to $9,999 USD per month.

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When you want to send more than $1,500 USD per day, Félix will ask you to verify your identity because we care about your security. We will ask for an ID or your Social Security number to ensure it is really you who needs to send money, preventing fraud and other illicit activities and ensuring funds don't end up in the wrong hands.

To verify your identity, just follow these simple steps or watch the short video below to learn how: ‍

1. Go to the Félix chat and type “verify identity.” Félix will automatically reply and ask you for an option to verify your identity. Click there. You will be directed to a secure link to verify your identity; click “Start.” There are 2 ways to verify your identity: with an official ID, regardless of the country where it was issued, or through your Social Security number or ITIN. Click on your preferred option. If you verify via ID, you will need to identify the country it is from, or if it is a passport, license, INE, or any official ID, and finally, you will be asked to take a selfie to ensure it is you. If you verify via your Social Security number, you will only need to enter your first name, last name, and Social Security number or ITIN.

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And that’s it! Once you have verified your identity, you can continue with your money transfers without having to worry about anything, as your information and personal data will always be safe with us.

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Money transfer limits by store

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Do you have questions about how much money you can send to your favorite store?

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When you are about to make a money transfer with Félix, you can now see the limit of money you can send to your favorite store by selecting it in the options menu.

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Did you know that you can now receive the best content from Félix Pago directly on your WhatsApp?

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In our channel, we periodically send information on the best exchange rates, valuable insights, and breaking news.

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How to join?

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From your cell phone or WhatsApp Web

Click here to subscribe to the Félix Pago channel on WhatsApp. You can also find it in the “Updates” button, which is at the bottom left in the iPhone app, or at the top on Android.

• If you prefer, you can activate the notification bell at the top of the channel. Each message will allow you to react with emojis and share them with your contacts and WhatsApp groups. You can deactivate the bell at any time to mute the channel. You can also unfollow it by tapping the three dots you see at the top of the channel.

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Thank you very much for following us. See you on WhatsApp!

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