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November 12, 2024

Remitly tracking: how is it done?

Ignacio Remuiñan

Growth Manager

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Remitly is a company that offers money transfer services to over 100 countries. Transfers made through its website or mobile app use market exchange rates and low fees.

Continue reading to learn more about this way to send money to your loved ones.

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How can you track transfers with Remitly?

If you want to use or have already used the Remitly system to make a transfer, you should know that transfers can be Express or Economy: the former takes anywhere from minutes to a few hours, while the latter takes 3 to 5 business days.

This will depend on the country of origin and destination, as well as the payment method and how the money will be collected, as it can be received in a bank account or as cash through one of our providers.

In this case, if you have questions, you can track the transfer as follows:

  1. Log in to your account and select the "My Transfers" option. From there, choose the transfer you want to track and click "View details." Here you can see the transfer status, meaning whether it is pending, in progress, delivered, or canceled.

The recipient cannot perform this operation; they will only know when the money is available in their account or when the sender is notified that the cash can be picked up.

What is the dollar price at Remitly?

Currently, as of October 2024, the dollar to Mexican peso exchange rate is 19.71 pesos per dollar. This is a promotional exchange rate for your first few transfers.

Additionally, if it is your first time sending money with Remitly, the company will not charge you any additional fees. Afterward, transfer fees will depend on the shipping method; if it is Express, the charges will be higher. We recommend checking the company's official website to clear up any doubts.

Keep in mind that transfers are made in dollars, but the money arrives in the local currency of the destination; in this case, the recipient will receive Mexican pesos.

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Is it safe to use Remitly?

Remitly uses advanced security technology to protect your data and your money. Furthermore, it operates under strict laws and regulations in the United States, the United Kingdom, and Canada.

In addition to an encryption system for your passwords, Remitly constantly monitors the transactions made by its users to track potential hacking and fraud attempts.

On the other hand, just like banks, this company is a financial institution and, as such, requires identity verification processes to ensure that no one but you accesses your account and your money.

If you have any questions, you can contact the company's representatives through their website and ask about any aspects you do not understand or that make you feel uncertain.

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