en
What are Félix Pago's official communication channels?
Félix Pago communicates with you via WhatsApp for everything related to transfers and support. Social media are content channels, not customer service channels.
What are the official Félix Pago channels?
If someone contacts you from a channel other than those on this list claiming to be Félix, it is an unofficial account.
How does Félix Pago contact me?
Félix only sends you messages via WhatsApp to the number you registered. Transfer notifications, confirmations, and account alerts all arrive through that same chat.
Félix Pago will never contact you via unsolicited email, phone call, or direct message on social media to ask for personal or payment information.
