Licenses & Mandatory Disclosures
Felix Technologies, Inc. is licensed in the following U.S. jurisdictions
Jurisdiction | License Type | License | Required Disclosure |
|---|
ARIZONA RESIDENTS: If you have questions or complaints with respect to any aspect of the money transmission services provided by Felix Technologies Inc., you may contact the Arizona Department of Insurance and Financial Institutions at (602) 364-3100 or visit the website: https://dif.az.gov
COLORADO RESIDENTS: Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENTYou must contact Felix Technologies Inc. (NMLS ID 2302775) on (669) 333-3549 for assistance. The Division of Banking does not have access to this information.If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY. ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:Colorado Division of Banking1560 Broadway, Suite 975Denver, CO 80202email: DORA_BankingWebsite@state.co.us website: https://banking.colorado.gov/[Official CO Customer Notice]
FLORIDA RESIDENTS: Felix Technologies Inc. (dba Felixpago) is licensed and regulated as a money transmitter (Licensee Number FT230000503) by the Florida Office of Financial Regulation. Unresolved consumer complaints regarding Felixpago's services may be directed to the Florida Office of Financial Regulation, please contact, or send correspondence to:Florida Office of Financial Regulation200 E. Gaines StreetTallahassee, FL 32399-0376Toll-Free Number: 1-800-848-3792
ILLINOIS RESIDENTS: If you have a complaint, please contact Felix Pago Customer Service toll free at (669) 333-3549. If you still have an unresolved complaint regarding Felix Technologies Inc.'s money transmission activity, you may file it by contacting the Illinois Division of Banking at:Illinois Division of Banking320 West Washington Street, Springfield, IL 62786Toll-Free Number: 1-888-473-4858"
MARYLAND RESIDENTS: For questions or complaints, first contact Felix Technologies Inc., at (669) 333-3549. If you still have an unresolved issue, the Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Felix Technologies Inc. (NMLS ID# 2302775) at Office of Financial Regulation, 100 S. Charles Street Tower 1, Suite 5300, Baltimore, MD 21201 or call toll free 888-784-0136. To verify Felix’s licensing status, visit the Nationwide Multistate Licensing System & Registry (NMLS) consumer access website at https://www.nmlsconsumeraccess.org/.
MINNESOTA RESIDENTS: If you have questions or complaints with respect to any aspect of the money transmission services provided by Felix Technologies Inc., you may contact the Minnesota Department of Commerce at (651) 539-1600, (651) 539-1500 or visit the website https://mn.gov/commerce
SOUTH CAROLINA RESIDENTS: If you have questions or complaints with respect to any aspect of the money transmission services provided by Felix Technologies Inc., you may contact the South Carolina Money Services Division, 1000 Assembly Street, Columbia, SC 29201, 1-803-734-1221, or visit the website https://tinyurl.com/SCMSB.
TEXAS RESIDENTS: If you have a complaint, first contact the consumer assistance of Felix Technologies Inc. (669) 333-3549 . If you still have an unresolved complaint regarding Felix Technologies Inc. money transmission activity, please direct your complaint to: Texas Department of Banking2601 North Lamar BoulevardAustin, Texas 787051-877-276-5554 (toll free) www.dob.texas.gov
