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How do I know if a social media account or WhatsApp chat is officially from Félix Pago?
Official Félix Pago channels are verified and will never ask for passwords, security codes, or payments outside of the official WhatsApp chat. If you receive a suspicious message, do not respond and report it to our support team.
What are the official Félix Pago channels?
These are the only channels where Félix Pago communicates with you:
| Channel | Official Account |
|---|---|
| +1 (669) 333-3549 | |
| instagram.com/felixpago | |
| facebook.com/felixpagos | |
| TikTok | tiktok.com/@felixpago |
| linkedin.com/company/felix-pago/ |
If someone contacts you from a different number or profile claiming to be Félix, it is a fake account.
How do I identify a fake account?
Fake accounts usually show these signs:
- They ask for confidential information: passwords, verification codes, card details, or access to your account.
- They offer unsolicited benefits: special rates, bonuses, or discounts in exchange for personal data.
- The number or name is similar but not exact: for example, "@felixpago1" or "@felix_pago_oficial".
- They pressure you to act quickly: unusual urgency for you to share information or make a payment.
Félix Pago will never ask you for passwords, security codes, or direct payments outside of WhatsApp. If someone does, it is a sign of fraud.
What should I do if I receive a suspicious message?
- Do not respond or share any personal information.
- Do not click on any links in the message.
- Report it directly to the Félix team by typing "hablar con agente" in your WhatsApp chat at +1 (669) 333-3549.
- Block and report the number or profile from the platform where you received it.
