Send money home
Your first transfer is free and arrives in seconds
Many people reach the moment of making their first remittance and realize they are missing something: their family member's account number, the exact type of ID, or they simply don't know how much they can send without verifying their account. The good news is that the list is short and easy to prepare in advance.
To send a remittance to Mexico from the U.S., you need: a valid ID (passport, national ID, consular ID, or U.S. driver's license), the recipient's full name, the 18-digit bank account number or CLABE if you are depositing to a bank, and a payment method (U.S. debit or credit card, or cash at stores like Walmart, 7-Eleven, or CVS).
What you need as a sender to send money to Mexico
Before starting any transfer, you must have your own details ready. Remittance services in the U.S. operate under federal identity regulations (KYC), so verifying who is sending the money is a legal requirement, not optional.
Official ID: passport, national ID, consular ID, or U.S. license.
To verify your identity with Félix, the accepted documents are: passport, national ID, consular ID, or U.S. driver's license, along with a selfie. You do not need a Social Security Number (SSN). Verification is a one-time process and generally takes a few minutes, although in some cases it can take up to 24 hours.
U.S. phone number
Félix operates entirely via WhatsApp. You need a U.S. phone number to register. There is no need to download any additional applications.
Available payment method
You can pay for your transfer in two ways:
- U.S. debit or credit card (excluding American Express), via a secure payment link
- Cash at participating stores (Walmart, 7-Eleven, CVS, Walgreens, Casey's, Office Depot): you generate a barcode on WhatsApp and present it at the register
With Félix Pago, you don't need your own U.S. bank account to send money: you can pay with cash at more than four national retail chains.
What recipient details you need to have ready in Mexico
This is the part where most errors or delays occur. Having the correct recipient information before starting the transfer prevents the money from arriving late or at the wrong place.
For bank deposit or digital wallet
The most important piece of information is the interbank CLABE: an 18-digit number that uniquely identifies the recipient's bank account in Mexico. It is not the same as the 10 or 11-digit account number that appears on the card. If you have questions about the difference, the article on the difference between an account number and an interbank account explains it in detail.
For deposits to digital wallets in Mexico (Mercado Pago, Cuenta Nu, or Spin by Oxxo), the CLABE or account number associated with that wallet is also required.
For cash pickup
If the recipient prefers to pick up the cash, you only need their full name as it appears on their official ID. In most cases, the cash is available for pickup in minutes.
Basic information for both cases
- Recipient's full name
- Destination country (Mexico)
- Amount to send
How much you can send to Mexico with Félix and what the limits are
Sending limits depend on whether or not you have verified your account. Verification is a one-time process that significantly increases how much you can send.
| Account level | Daily limit | Monthly limit | Six-month limit |
|---|---|---|---|
| Unverified | $1,500 | $2,999 | $9,999 |
| Verified | $2,999 | $9,999 | $30,000 |
If you need more context on the limits and how to calculate how much you can send in a month, the article How much money can be sent to Mexico per month? details it.
How much it costs to send money to Mexico with Félix
The Félix fee for transfers to Mexico is fixed:
- Bank deposit or digital wallet: $2.99 per transfer
- Cash pickup: $4.98 per transfer
The exchange rate that Félix applies is updated in real time. Before confirming the transfer, you can see exactly how many pesos your family member will receive, with no surprises at the end. If you want to compare how these rates stack up against other services, check out the money transfer service comparison for Mexico.
Please note that if you pay with cash in-store, the store also charges its own fee (between $3.74 and $3.95 depending on the chain), which is separate from the Félix fee.
Checklist: what to have ready before making your first transfer
Before opening WhatsApp and messaging Félix (+1 669 333-3549), verify that you have all of the following:
From the sender (you, in the U.S.):
- Passport, national ID, consular ID, or U.S. driver's license to verify your account (if you haven't already)
- U.S. phone number
- Payment method: debit/credit card (except Amex) or cash available to take to the store
From the recipient (in Mexico):
- Full name as it appears on their ID
- 18-digit interbank CLABE (for bank or wallet deposit)
- Or simply their full name if choosing cash pickup
About the transfer:
- Amount to send (minimum $20 if paying with cash in-store)
- Chosen delivery method: bank deposit, digital wallet, or cash pickup
Frequently asked questions
Can I send money to Mexico without having a U.S. bank account?
Yes. With Félix, you can pay for your transfer with cash at stores like Walmart, 7-Eleven, CVS, or Walgreens. You generate the barcode in WhatsApp and present it at the register. You do not need a U.S. bank account.
What if I don't have the recipient's CLABE?
If you don't have the CLABE, you can choose the cash pickup option. You only need the recipient's full name. The money is available in minutes in most cases.
Can I send money to Mexico without verifying my Félix account?
Yes, but the limits are lower: up to $1,500 per day and $2,999 per month. If you verify your identity, the limits increase to $2,999 per day and $9,999 per month. You only complete the verification once, and it is permanent. You can read more about the process at How much money can I send to Mexico in remittances?
How long does it take for money to arrive in Mexico?
Bank deposits arrive in minutes in most cases. Cash pickups are available in minutes in most cases. If you paid with cash at a store, processing may take up to 15 additional minutes before the transfer begins.
Sources and references
Félix Pago
- Help: How to send money with Félix Pago? (Step-by-step process and verification requirements.)
- Help: What are the money transfer limits on Félix Pago? (Table of limits by account level.)
- Help: Why am I asked for documents for my verification on Félix Pago? (Accepted documents and why they are required.)
Related content
- Complete guide: Money transfers and remittances
- How do I send money with Félix Pago?
- What are the money transfer limits at Félix Pago?
- Glossary: Remittance
- How much money can be sent to Mexico per month?
- Compare the most popular money transfer services to Mexico
- Difference between account number and interbank account
