Resources for Colombians in the U.S.

Learn to use your money as a Colombian in the U.S.

We know you work hard to build a better future for you and your family in Colombia. Félix is with you at every step of your life in the U.S. with guides made especially for the Colombian community.

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Blog

How much money can I receive from abroad without declaring it? What the SAT says

What Article 93 of the Income Tax Law says about family remittances, when you must declare them, and how to document your transfers for the SAT.

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Where can I send money in Peru with Félix Pago?

With Félix Pago, you can send money to over 25 destinations in Peru, including banks like BCP and Interbank, municipal savings banks, and financial institutions, directly via WhatsApp.

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Where can I send money in Ecuador with Félix Pago?

With Félix Pago, you can send money to over 15 banks and credit unions in Ecuador, such as Banco Pichincha, Produbanco, and Guayaquil, directly via WhatsApp.

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Where can I send money in Colombia with Félix?

With Félix, you can send money to Colombia via WhatsApp to a Bre-B key, a bank account, a digital wallet, or for cash pickup. Learn about each option.

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Where can I send money in the Dominican Republic with Félix Pago?

With Félix Pago, you can send money to over 10 banks, associations, and cooperatives in the Dominican Republic, plus cash pickup, directly via WhatsApp.

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Where can I send money in Nicaragua with Félix Pago?

With Félix Pago, you can send money to major banks in Nicaragua directly via WhatsApp, without downloading any app.

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Where can I send money in El Salvador with Félix Pago?

With Félix Pago, you can send money to over 20 banks, credit unions, and stores in El Salvador directly via WhatsApp, without downloading any app.

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What to do if you were a victim of fraud? How to protect your account?

If you have been a victim of fraud, contact Félix Pago immediately via WhatsApp. Also, learn key tips to keep your account secure and avoid scams.

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What is the best advice for keeping my Félix Pago account secure?

Protect your Félix Pago account: use only the official WhatsApp, never share verification codes, and report any suspicious activity immediately.

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Does Félix Pago respond to messages on social media?

Félix Pago does not offer support via direct messages on social media. For transfers, inquiries, and support, the official channel is WhatsApp at +1 (669) 333-3549.

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How do I know if a social media account or WhatsApp chat is an official Félix Pago channel?

Learn how to identify official Félix Pago channels on WhatsApp and social media, and how to protect yourself from fake accounts or fraud attempts.

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Will Félix Pago ask for my bank details or sensitive information?

Félix Pago will never ask for your passwords, PINs, or bank codes. To verify your identity, we only ask for your name, date of birth, and an official document.

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Will Félix Pago ask me to complete a transaction outside the official chat?

No. Félix Pago will never ask you to complete a transaction outside of WhatsApp. If someone asks you to do so while claiming to be Félix, it is a fraud attempt.

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What should I do to verify that I am being contacted by Félix Pago?

To verify that a contact is from Félix Pago, look for the blue verification checkmark on WhatsApp. The official number is +1 (669) 333-3549.

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Can I receive surveys or interviews from Félix Pago?

Yes. Félix Pago may invite you to surveys or interviews via WhatsApp or a call from +1 (669) 333-3549. We will never contact you through any other channel for this.

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Can Félix Pago contact my beneficiaries?

In some cases, Félix Pago may send notifications to your beneficiary, primarily to remind them that they have money pending for cash pickup.

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What are Félix Pago's official communication channels?

Félix Pago's official channels are WhatsApp for support and transfers, and Instagram, Facebook, TikTok, and LinkedIn for content. Any other contact is unofficial.

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What are the official Félix Pago social media channels?

Follow Félix Pago on Instagram, Facebook, TikTok, and LinkedIn. These are the only official accounts. The primary support channel is WhatsApp at +1 (669) 333-3549.

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Can I cancel a transfer with Félix Pago? How long does the refund take?

You can cancel a transfer with Félix Pago via WhatsApp if the money has not yet been deposited or picked up. The refund takes between 1 and 5 business days to appear.

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Money Transfers

Glossary

International bank transfer: What it is and how much it costs from the U.S.

An international bank transfer moves funds between accounts in different countries. Learn about the available methods and how much it costs to send from the U.S.

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Money Transfers

Glossary

Fee: What it is and how much it costs me to send money from the U.S.

A fee is the charge you pay to send money. Learn about the types of fees, how to calculate them, and how to reduce what you pay when sending remittances from the U.S.

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Money Transfers

Glossary

Exchange rate: What it is and the best rate for transfers from the U.S.

The exchange rate determines how much money your family receives. Learn what it is, how it works, and how to get the best rate when sending money from the U.S.

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Money Transfers

Glossary

Beneficiary: What it is and the process for receiving money from the U.S.

The beneficiary is the person who receives a money transfer. Learn about the types, what information is needed, and the delivery methods for receiving remittances from the U.S.

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Money Transfers

Glossary

Remittance: What it is and the process for sending one from the U.S.

A remittance is a transfer of money from one person in one country to another in a different country. Learn how they work, the types that exist, and how to send remittances from the U.S.

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Money Transfers

Guide

Money transfers and remittances from the U.S.: Everything you need to know in 2026

Complete guide to money transfers and remittances from the U.S. to Latin America. Costs, methods, exchange rates, regulations, and how to choose the best service.

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